http://www.scott-h.com/2007/07/01/angry-mother/ The blog of a Glasgow medical student, St Andrew's first aider, Mactard and slacking web developer. Wed, 19 Nov 2008 13:38:16 +0000 http://wordpress.org/?v=2.6 http://www.scott-h.com/2007/07/01/angry-mother/#comment-306 Jennifer Wed, 04 Jul 2007 17:55:05 +0000 http://www.scott-h.com/2007/07/01/angry-mother/#comment-306 Hmmmm I can give you my guidelines on handling abusive or angry calls if you feel they'd help at all. I certainly find them of use. Hmmmm I can give you my guidelines on handling abusive or angry calls if you feel they’d help at all. I certainly find them of use.

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